Payment

To secure your booking, a conditionally refundable deposit of 20% of the total cost of your stay is required. You may also choose to pay the full balance at the time of booking.
The remaining balance must be paid in full 14 days before your stay. You’ll receive an email with a payment link a few days before the balance is due.
Full payment is required at the time of booking if your stay is less than 2 weeks away.
If the balance is not paid by the due date, East Prawle Camping Stephen’s Field reserves the right to re-let the pitch and retain the deposit.
Bookings are made online and we accept most major debit/credit cards.

Cancellation by you

If you cancel your holiday 2 weeks or more before your arrival date we will refund your deposit less a £10 administration fee.
If you cancel your holiday less than 2 weeks before your arrival date and we are able to re-let your holiday for the dates you have booked, we will refund your deposit and balance less a £10 admin fee. In the event we are unable to re-let your dates, no refund will be made.
In the event of ‘no-shows’, we do not offer any refund. If you are concerned about the prospect of cancelation, please take out UK holiday insurance.

 Cancellation by us

We always endeavour not to cancel your booking, but in exceptional circumstances this may be necessary. We will inform you of the cancellation as soon as possible and give you the following options:
a) Accept the alternative arrangements as notified to you, or
b) Cancel you holiday with a full refund of any money have paid
East Prawle Camping Stephens Field cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation. We cannot accept responsibility or compensation for circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government.

Conditions of booking

We reserve the right to decline or terminate the booking of any guests whose party make-up or behaviour interferes with the general comfort of other guests or who ignores the camping rules herein. The guest will be asked to cease the behaviour/violation, or leave the site immediately without refund. In this event no refunds will be made. The campsite and its facilities are intended for peaceful holidays. We are therefore very strict about noise and behaviour.

Rules and Regulations

The person completing the booking is responsible for the conduct of their party. It is your responsibility to read the rules and regulations and abide by the rules therein. Not reading the rules is not an excuse for infringement. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms and conditions booking. Failure to disclose all relevant information or comply with these terms may lead to the termination of the contract and loss of the booking without refund. East Prawle Camping Stephens Field reserves the right to ban individuals from future use of the campsite.

Upon Arrival

Arrival time is 3pm-8pm, unless pre-agreed with Sally.
Pitches are unmarked, please select your own spot within the field and for safety reasons, ensure the edge of your tent/van is a minimum of 6m from an adjacent tent.
Check in is normally in the morning between 8-9am via a round of the field to say hello..
Departure is by 11am, unless pre-agreed with Sally.

Rules in Brief:

• Arrival 3pm-8pm, Departure by 11am
• Well-behaved dogs permitted if kept on a lead at all times, dog mess picked up promptly and not causing a nuisance
• No radios/speakers/amplified music of any kind at any time
• No excessive noise, peaceful camping please, quiet hours 10pm-7.30am
• No excessive alcohol
• Campfires only permitted in fire pits raised off the ground, never left unattended and used responsibly, see full rules.
• Adults must supervise and be responsible their children at all times
• Do not litter
• Rubbish is to be recycled in the bins provided and dumping of broken camping equipment is not permitted.
• Drive slowly and carefully, 2mph max, no vehicle movement between 10pm-7.30am
• Please treat neighbours and fellow campers with consideration and respect
• Under 18’s must be accompanied by their parent or guardian.

Rules in full:

Dogs

Stephens Field welcomes well behaved dogs, but we ask that:

• Dogs are kept on a lead at all times, under their owners control and never left unattended – your dog may be friendly but not everyone likes dogs or wants them around their tents.
• Owners must ensure their dogs do not foul the site and are responsible for promptly cleaning up after them using a poop sack and disposing in the correct bin.
• With the exception of guide dogs, dogs are not allowed in the toilet facilities.
• If it is deemed your dog is creating a nuisance or causing a disturbance to others, you will be asked to remove them from the site.
• No dangerous dogs allowed that are listed under the dangerous dogs act.
• No uncontrollable dogs

Noise and consideration for others

This is a peaceful, quiet campsite. We do not allow radios, stereos or other sound systems and only quiet talking is permitted after 10pm. Acoustic instruments can be played quietly before then, such as guitars etc. Noisy visitors who disturb other guests will be asked politely to leave, without refund.

Noise must be kept to a reasonable level at all times and there must be no noise or vehicle movements between 10.00pm and 7.30am

Children should be at their pitch and not be running around or noisy after 9.30pm

No excessive alcohol to be consumed on site and if returning from the pub later, to do so quietly so as not to disturb other campers and neighbours who live near the field.

Do not leave any food waste in the sinks provided if using and leave them in a clean condition. The sinks are checked/cleaned once in the morning and nobody wants to find your food waste in the sink!

Campfires and Fire Safety

Campfires are only permitted in fire pits raised off the ground. Campfires must be supervised by a responsible adult, never left unattended and must be fully extinguished with water before going to sleep. Please do not place fire pits too close to your tent and do not light a fire if it is too windy. In the event of any dangerous or non-intended fire, there are fire extinguishers and fire bucket with sand on the side of the facilities block. Do not attempt to place yourself in danger and call 999 if in doubt. Never dispose of ash in hedges as this can start a fire.

Children

Children are the responsibility of their parents or guardians at all times. It is particularly important that you always know where your children are and that you provide adequate supervision for them at all times. Please do not have children running around or being noisy in the field after 9.30pm. We allow campfires in raised fire pits, so again, make sure children are supervised around all fires. East Prawle Camping Stephens Field accepts no responsibility for any personal injury incurred on site. No kite flying – over-head cables in parts of the field.

Recycling & Rubbish

A condition of camping here is that you recycle your rubbish. That means separating waste into the glass bin and general recycling bin (cans, plastic, paper, cardboard etc.) What is left, i.e. only items that are not recyclable, can be placed in the landfill bin. Dumping of broken camping equipment is not permitted.
Please ensure your rubbish cannot litter the field, and leave your pitch clear of any belongings/rubbish when you leave.

 All vehicles

The speed limit while on the site is 2 mph. Please drive responsibly and take care near children. No vehicles to leave or enter the field between 10pm-7.30am unless in an emergency.

Smoking

The facilities areas are strictly NO SMOKING. If you do smoke, please dispose of cigarette ends carefully in a bin, making sure it is extinguished.

The Weather

Being near the coast, this campsite can be subjected to extreme weather conditions. Very strong winds and torrential rain can occur at any time of year. You must ensure that your tent is robust and correctly erected. In some cases we may advise you to move to another pitch. Please note we do not provide a refund because the weather has not worked out, or is not to your liking. Extreme weather is covered in ‘Cancellations by Us’.

Property Loss

East Prawle Camping Stephens Field cannot be held responsible for any lost or stolen property. Ensure your belongings are insured.

Liability

Anyone defacing or causing damage to any buildings, equipment or property of the field faces immediate eviction and prosecution. The pitch hirer will be responsible for and charged for any damage/loss caused by themselves or their visitors to the pitch or to any campsite facility or other resident’s property. Your personal belongings, vehicles, vans and their accessories and contents are left at your own risk. East Prawle Camping Stephens Field and its staff will not be liable for the loss, theft or damage of any property nor from any injury, accident or mishap to any person in the campsite. Customers must ensure that their property is secured and fully insured for any unseen eventuality. 

Data Protection

The information taken at the time of booking is required for the purposes of processing your reservation with us. We may process and keep your data for a period of 2 years to keep you informed of our activities and to keep you up to date with news, offers and information which may be of use you. If you do not want us to use your information for marketing as described above, please let us know. We will not pass on your information to any other party.